Privacy Policy

Information you provide

When you contact us, we receive your first and last name, email address, subject, and message. We use this information only to respond to your enquiry and continue the conversation you requested. We do not use contact-form details for marketing emails. Please share only the information needed for your enquiry.

Website information and analytics

Our website is hosted by Framer. The hosting service processes technical information needed to deliver the site and protect it from misuse. Framer also provides built-in analytics about visits, pages viewed, traffic sources, and devices. Framer describes these analytics as using no cookies or persistent visitor identifiers.

We also use Google Analytics to understand how visitors find and use the website. Depending on your browser and the analytics settings, this can include pages viewed, visit activity, approximate location, browser and device information, and cookie identifiers. Google Analytics can use first-party cookies, including _ga and cookies beginning with _ga_, to distinguish visits and sessions.

You can manage or delete cookies through your browser settings. Google also provides a Google Analytics opt-out browser add-on. These controls may affect which analytics information is collected. More information is available in Google’s explanation of partner-site data.

Service providers and disclosures

Framer processes information to host the website and handle its contact form. Form enquiries are delivered to hello@firstbrand.ai and processed through our email service. Google processes website analytics information. We use these services for the purposes described above.

Information may also be disclosed when required by applicable law or necessary to establish, exercise, or defend legal rights. Services used to operate the website and handle enquiries may process information outside your country. The privacy laws and access rights of authorities in those countries may differ from those where you live.

Retention and protection

We retain personal information for the purposes described in this policy, including following up on your enquiry, maintaining relevant business records, and meeting legal requirements. The appropriate period depends on the information and the reason it is held.

The website uses HTTPS encryption to protect information in transit.

Your choices and requests

You can contact us to ask what personal information we hold about you, request access or a correction, or ask us to delete information or stop a particular use. Where processing relies on your consent, you can withdraw it, subject to applicable legal or contractual limits. We may need to verify your identity before responding. We will explain any limits that affect your request.

For a privacy question, request, or complaint, email hello@firstbrand.ai with “Privacy” in the subject. You may also contact the privacy regulator responsible for your location.

Changes to this policy

We may update this policy to reflect changes to the website or our practices. The updated policy will be posted on this page, with its revision date. We will provide additional notice or seek consent where required.